Business Process Analysis and Reengineering

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Business Process Reengineering (BPR) was originally used as a hammer to fix a lot of real and perceived problems that enterprises had in the early 1990's. It resulted in corporate restructuring, outsourcing, downsizing and delayering with positive and negative effects. The outcome was generally a more competitive enterprise. Over this decade, BPR has been modified to include concepts such as: • Total Quality Management (TQM) • Information Technology (IT) integration • Integration of short term strategy • Organizational Development (OD) and Organizational Transformation (OT) • Knowledge Management • E-Commerce • Long term strategy BPR is presently still being adapted to meet the changing needs of organizations.
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Series:

Unknown

ISBN:

0974781355

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Languge:

English

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