Purchase of this book includes free trial access to www.million-books.com where you can read more than a million books for free. This is an OCR edition with typos. Excerpt from book: Touched thus by the wand of efficiency, the net result of these changes in this operation was remarkable. The men made very much better wages, and found a real interest in the attempt to make good records and good pay weekly. They had now something definite to work for. But to the company came the magical result. In six months the percentage of waste had dropped to one-third of the former average, and the production per man had materially increased, effecting, as previously stated, a saving in operation of over $30,000 a year. Thus a study in tendencies led to a great efficiency, through quality piece-work. chapter{Section 4Chapter II A PEOBLEM OP QUALITY OF WORKMANSHIP TN manufacturing, the problem of quality - of workmanship, or, perhaps, to put it more practically, the problem of producing articles to a predetermined standard of quality, is ever present, and never completely solved to a thoroughly satisfactory degree, even in the best managed plants. Even in articles of few parts and involving few processes, there constantly occur difficulties and defects, some natural and some avoidable, causing complaints and losses. Multiply the few parts into a greater number, many of them being small; the processes into many and delicate ones; and the production into large volume (as in the case of many complicated machines, like the typewriter, the automobile and so on), and the possibilities of loss and delay may be multiplied still more rapidly. There are those whomay desire to make the further observation that if to these multiplications, there be further added the substitution of piece work or incentive methods in place of day work, the problem of obtaining standard quality is still further complicated; and it is not to be denied that under improper conditions a tendenc...