Business Case for Information Services: EPA's Regional Libraries and Centers
From the executive summary, "The Environmental Protection Agencys network of regional libraries and environmental center libraries provides substantial value to the Agency, its professional staff, stakeholders, and the public. Calculated conservatively, the benefit-to-cost ratio for EPA library services ranges between 2:1 and 5.7:1. Libraries and librarians are nonetheless a significant investment, costing the Agency roughly $6.2 million annually to operate and maintain. It is an opportune time to initiate an Agency-wide dialog on the extent and nature of library services at the Environmental Protection Agency." EPA 260-R-04-001, January 2004. This is a US federal gov't document.
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